Support Board
Date/Time: Mon, 30 Jun 2025 18:35:26 +0000
Post From: Denali Live Feed Freezing - Have to manually disconnect and reconnect
| [2020-10-22 16:38:08] |
| mnill - Posts: 35 |
|
My Denali feed has started acting up over the past month. A few times a session the feed will freeze. The chart and DOM both get stuck at a price along with the ask/bid amounts never changing. I can manually disconnect and reconnect and that usually fixes the issue quickly, however this is not ideal. The charts I have open at the time are CL, ES, and MES. The message log does not pop up when the feed freezes. Many times I do not see any errors in the log, but sometimes I do see this one: DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-10-22 11:31:15.572 * DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2020-10-22 11:31:25.763 * I can send a message log if that will help to figure this out. Date Time Of Last Edit: 2020-10-22 16:40:59
|