Support Board
Date/Time: Mon, 15 Sep 2025 23:48:54 +0000
Post From: Real Time data from Denali
| [2020-10-15 21:39:25] |
| John - SC Support - Posts: 41827 |
|
The reason those particular symbols are delayed is because you are not signed up to receive live data for those exchanges (NYMEX and COMEX). Right now, you have only the CME with Market Depth for nonprofessional Trading accounts, so you only have real-time data from the CME exchange itself. If you want to have the NYMEX and COMEX, then it is cheaper to go with the Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts as this is $31.20 per month, which is the same as if you did three separate, but then you also get the CBOT. Just be aware that exchange fees are not refundable, nor are they pro-rated, so you will need to think about what you want to do now versus waiting for the next month. For example, if you did enable the Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts today (October 15, 2020), you would be charged the full $31.20 just for the rest of October. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |