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Date/Time: Sat, 27 Apr 2024 07:09:02 +0000



Post From: Chart doesnt update even with connected Datafeed

[2020-10-01 13:31:35]
User794832 - Posts: 4
Im using the 15 Day trial and opened a ESZ20 chart. The data ist up to data (minus the 10 minutes delay) but it doesnt update after that. It only Shows the new data if i delete and redownload all the data.

Here is the Log:
Software version: 2175 64-bit | 2020-10-01 15:30:42.839
Primary Thread ID: 4380 | 2020-10-01 15:30:42.839
Usage end date: 2020-10-16 | 2020-10-01 15:30:42.839
Enabled for: Advanced Features 2. | 2020-10-01 15:30:42.839
Enabled for: Sierra Chart Historical Data Service. | 2020-10-01 15:30:42.839
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-10-01 15:30:42.839
Current selected Data/Trading service: SC Data - All Services | 2020-10-01 15:30:42.839
Custom symbol settings values: enabled | 2020-10-01 15:30:42.839
Chart Update Interval: 500 | 2020-10-01 15:30:42.839
Intraday Data Storage Time Unit: 0 | 2020-10-01 15:30:42.839
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2020-10-01 15:30:42.839
2020-10-01 15:30:42 Local computer time | 2020-10-01 15:30:42.839
2020-10-01 13:30:42 Local computer time in UTC | 2020-10-01 15:30:42.839
2020-10-01 15:30:42 Local computer time in SC Time Zone | 2020-10-01 15:30:42.839
2020-10-01 13:24:23 Server time in UTC | 2020-10-01 15:30:42.839
Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-10-01 15:30:42.839
Program path: C:\SierraChart\ | 2020-10-01 15:30:42.839
Data Files path: C:\SierraChart\Data\ | 2020-10-01 15:30:42.839
OS Version Number: 10.0 | 2020-10-01 15:30:42.839
Locale Setting: C | 2020-10-01 15:30:42.839
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-10-01 15:30:42.840
Allowed protected custom studies: | 2020-10-01 15:30:42.840


SC Data - All Services | Connected to server complete. | 2020-10-01 15:30:45.759
Triggering next historical data download in queue. | 2020-10-01 15:30:45.759
Triggering next historical data download in queue. | 2020-10-01 15:30:45.759
Triggering next historical data download in queue. | 2020-10-01 15:30:45.759
Triggering next historical data download in queue. | 2020-10-01 15:30:45.759
Triggering next historical data download in queue. | 2020-10-01 15:30:45.759
SC Data - All Services | Starting real-time market data updates for: ESZ20. ID: 1 | 2020-10-01 15:30:45.779
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ESZ20 | 2020-10-01 15:30:45.779
SC Data - All Services | Requesting security definition data for: ESZ20. ID: 1 | 2020-10-01 15:30:45.779
Added historical Intraday data request for ESZ20 to the queue. | 2020-10-01 15:30:45.779
Intraday data recording state for symbol ESZ20 is set to download 'Pending'. | 2020-10-01 15:30:45.779
Triggering next historical data download in queue. | 2020-10-01 15:30:45.779
Delaying start of download for ESZ20 | 2020-10-01 15:30:45.801
SC Data - All Services | Starting real-time market data updates for: AAPL. ID: 2 Service code: equities.us | 2020-10-01 15:30:45.810
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: AAPL | 2020-10-01 15:30:45.810
SC Data - All Services | Requesting security definition data for: AAPL. ID: 2 | 2020-10-01 15:30:45.810
Added historical Intraday data request for AAPL to the queue. | 2020-10-01 15:30:45.810
Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2020-10-01 15:30:45.810
Triggering next historical data download in queue. | 2020-10-01 15:30:45.810
Requesting market depth updates for: ESZ20 if supported. | 2020-10-01 15:30:45.813
Separate subscription for market depth updates not supported. ESZ20 | 2020-10-01 15:30:45.813
HD Request # 11 | Downloading Intraday chart data for ESZ20 to the file ESZ20.scid. Service: cme | 2020-10-01 15:30:50.726
Enabling compression for file: C:\SierraChart\Data\ESZ20.scid. This may take a while. | 2020-10-01 15:30:50.727
HD Request # 11 | Download start date-time: 2020-10-01 15:15:01.000 | 2020-10-01 15:30:50.727
HD Request # 11 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2020-10-01 15:30:50.727
Socket (2) | Creating socket. | 2020-10-01 15:30:50.727
Socket (2) | New receive buffer size: 5242880 | 2020-10-01 15:30:50.727
Socket (2) | Connecting to IP: 8.18.161.133. | 2020-10-01 15:30:50.727
HD Request # 11 | Setting DTC encoding to Binary VLS | 2020-10-01 15:30:51.066
HD Request # 11 | Sending historical data logon request message. | 2020-10-01 15:30:51.066
HD Request # 11 | Requesting Intraday data. Start date-time: 2020-10-01 15:15:01. Record interval: 0. Symbol: ESZ20 | 2020-10-01 15:30:51.756
HD Request # 11 | Decompressing data. | 2020-10-01 15:30:51.912
HD Request # 11 | Receiving Intraday data for ESZ20 starting at 2020-10-01 15:15:01.109000 | 2020-10-01 15:30:51.915
Socket (2) | CloseSocket call. | 2020-10-01 15:30:52.103
Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-01 15:30:52.103
Socket (2) | Shutdown started. Waiting for graceful close. | 2020-10-01 15:30:52.103
Historical data download thread signaled to stop. | 2020-10-01 15:30:52.103
HD Request # 11 | Timestamp of first Intraday data file record written: 2020-10-01 15:15:01.406001 | 2020-10-01 15:30:52.104
HD Request # 11 | Received 2936 records from 2020-10-01 15:15:01.109 to 2020-10-01 15:20:47.376 (5.8 minutes) and wrote 2928 records for ESZ20 | 2020-10-01 15:30:52.104
HD Request # 11 | Completion time: 2s | 2020-10-01 15:30:52.110
HD Request # 11 | Intraday data download complete for ESZ20. Unique request ID: 10 | 2020-10-01 15:30:52.110
Removing historical data download ID 10. | 2020-10-01 15:30:52.110
Real-time Intraday chart data file updates started for ESZ20 | 2020-10-01 15:30:52.110
Intraday chart data file opened for ESZ20 | 2020-10-01 15:30:52.110
HD Request # 11 | Enabling Intraday chart updating for symbol. | 2020-10-01 15:30:52.110

Triggering next historical data download in queue. | 2020-10-01 15:30:52.110
HD Request # 12 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2020-10-01 15:30:52.110
Enabling compression for file: C:\SierraChart\Data\AAPL.scid. This may take a while. | 2020-10-01 15:30:52.110 *
HD Request # 12 | Download start date-time: 2020-08-26 15:54:06.000 | 2020-10-01 15:30:52.110
HD Request # 12 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2020-10-01 15:30:52.110
Socket (4) | Creating socket. | 2020-10-01 15:30:52.111
Socket (4) | New receive buffer size: 5242880 | 2020-10-01 15:30:52.111
Socket (4) | Connecting to IP: 8.18.161.135. | 2020-10-01 15:30:52.111
Socket (2) | Socket gracefully closed by remote side. | 2020-10-01 15:30:52.259
Socket (2) | Closed. | 2020-10-01 15:30:52.260
HD Request # 12 | Setting DTC encoding to Binary VLS | 2020-10-01 15:30:52.455
HD Request # 12 | Sending historical data logon request message. | 2020-10-01 15:30:52.455
HD Request # 12 | Requesting Intraday data. Start date-time: 2020-08-26 15:54:06. Record interval: 0. Symbol: AAPL | 2020-10-01 15:30:53.144
HD Request # 12 | Decompressing data. | 2020-10-01 15:30:53.301
HD Request # 12 | Receiving Intraday data for AAPL starting at 2020-08-26 15:54:06.271000 | 2020-10-01 15:30:53.308
HD Request # 12 | Timestamp of first Intraday data file record written: 2020-08-26 15:54:06.830002 | 2020-10-01 15:30:54.276
Saved Chartbook: ES.cht. Time: 0.0017 seconds. | 2020-10-01 15:30:57.063