Support Board
Date/Time: Tue, 01 Jul 2025 20:45:51 +0000
Post From: The Chartbook file requires a newer version of Sierra Chart or is not a valid Chartbook.
| [2020-09-26 00:06:56] |
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We have heard about this in a small number of other cases, and in order for us to get closer to understanding why this happens, we need you to provide us that particular Chartbook file. You can attach it here privately. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile After you provide us that file, then follow the instructions here to use one of your backup Chartbooks: Chartbooks (Workspaces): Accessing a Backup Chartbook File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |