Support Board

Date/Time: Fri, 03 May 2024 21:04:44 +0000

Post From: Monthly Payment Process

[2020-09-24 14:17:50] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31360
The Sierra Chart software is paid for on a 31 days process that is dependent on when you first opened your account (or last renewed it). The Denali Exchange Data Feed and the Exchange Fees are done at the same time, and these are on a calendar month basis, so they renew on the 1st of each month. There is not a way to get these in sync since they function on different time frames. Also, we do not directly bill credit cards, you need to add funds to your account. The one thing you can do to cut down on the billing cycles is to sign up for multiple months of the Sierra Chart software (which also gives you a discount on the software). You can do 3, 6, or 12 months up front. You can change your selection for this on this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#AvailableServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing