Support Board

Date/Time: Fri, 19 Apr 2024 03:44:40 +0000

Post From: falla de conexión para poder ingresar a la plataforma

[2020-09-24 13:48:04] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 30953
From Google Translate: Best regard The following message please request your help with the following case; I opened a demo account on September 23, but it turns out that when I open the platform it does not connect me and I get a message saying that my username or password is incorrect and therefore it remains in red status and I cannot enter to the platform. I would greatly appreciate your collaboration with this issue since the time to operate the platform is limited in a demo account, as it is only 15 days Thank you Stay tuned to your comments It looks like you are trying to connect to CQG. Make sure you follow through the setup instructions located here: CQG Trading Platform Service: Setup Instructions If you continue to have a problem with the CQG Username/Password that you are entering, and you are certain that you are entering them properly, then you will need to talk to your broker about that issue, as there is a mismatch between what you are entering and what they have for your actual Username and Password. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing