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Date/Time: Tue, 23 Apr 2024 16:15:45 +0000



Post From: Missing data

[2020-09-23 16:52:07]
WHum7812 - Posts: 23
Hello.

I opened that charts for Crude oil (CLX0-Nymex) after being away for a couple weeks (Sept 10th to 23rd) and now I am missing the data for that time period. The chart just showed a GAP for the days I was away. So, I followed the instructions to update the missing data by right clicking on a candle just prior to the GAP and selecting delete and download. This made no difference. Then I did Edit >> Delete all data and download. Now, it shows a GAP from all the way back to June 16th to Sept 22nd, which is even worst.

Please advise how to fix this.

thank you,