Support Board

Date/Time: Wed, 24 Apr 2024 22:57:17 +0000

Post From: Trading Execution Problem Again.

[2020-09-23 13:08:11] Link To Thread - Link To Post [Go To First Post]
User425297 - Posts: 28
Yesterday around 8:00 I made a buy order with 2 lots at 3281 with a stop loss at 3278! When I came back to my screen and to my surprise my Stop loss din't get filled until it hit 3268! This has caused a loss of over $1300. This is the second time that this has happened! I let it pass back in January but this can't happen! This greatly reflect negatively on your credibility and as i'm sure you well know this business is all about credibility to your clients and customers. I'm sure to preserve your credibility and stature you will refund and correct the problem. Please move forward to remedying the problem ASAP. Regards