Support Board

Date/Time: Tue, 07 May 2024 19:31:04 +0000

Post From: Fills and DPL inaccurate

[2020-09-22 21:33:02] Link To Thread - Link To Post [Go To First Post]
User783734 - Posts: 12
Hi, My broker Cannon Trading had to do an external fill last Friday as I wasn't able to close a position on my end. Since then, my DPL and fills are not showing accurately. Here is a screenshot of my fills: http://www.sierrachart.com/image.php?Image=1600798493898.png On the left are two short positions being opened but they are showing as one short position opened and one long position closed. On the left is the two short positions being closed but are showing as one short being closed and one long being opened. My DPL was showing 0 at the beginning of the day and went to 27.5P as I got my first fill of the day and has been changing inaccurately all day probably because a closed short is showing as an opened long and vice versa. Cannon Trading is seeing the correct fills on their end. Could it be something to fix in the platform? Thanks for your help.