Support Board

Date/Time: Thu, 25 Apr 2024 08:15:35 +0000

Post From: DATA FEED

[2020-09-15 17:45:00] Link To Thread - Link To Post [Go To First Post]
User22591 - Posts: 133
I think there is a misunderstanding along the way. For as long as I have been with you I have been subscribing to Service Package # 5 for which I have paid in the most recent cycles about $109/3month. Was this delayed data cost? On Sept. 9 last week I paid you $84.00 less than the $109.00 . I should have had a credit with you for $50.00 for which I paid for Telephone support that you decided you could not do or did not want to do. I did not fill out the Uniform Subscriber Agreement for delayed Data because that not my interest. If the $84.00 mentioned above did not have accompanied credit could that be the reason why I did not get Service Package # 5 which I assume is streaming data. If I made a mistake please advise he difference in cost for streaming data. I am assuming here the quarterly payment that I have been paying over the years was for data. You said you do not see me having Real-Time data with you before. if not what was I subscribing to. Please explain. Winston Peak