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Date/Time: Fri, 29 Mar 2024 08:11:25 +0000



Post From: Notice: Missing Historical Intraday Data

[2020-09-11 06:31:32]
Sierra Chart Engineering - Posts: 104368
A problem has been determined related to software updates to support millisecond/microsecond time stamping, where the historical data servers were not correctly interpreting the start Date-Time for requested historical data and data from a partially incorrect Date-Time may have been returned.

This may have resulted in missing data.

This issue has been resolved.

If you are missing historical Intraday data in your charts, then follow the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

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https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing