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Date/Time: Sun, 05 May 2024 01:25:15 +0000



Post From: real time data delay

[2020-09-10 17:09:22]
User568539 - Posts: 18
Hi. For the last ten days, since September 1, 2020, I have been getting an approximate twenty second delay from the 6:30 a.m. (Los Angeles Time) market opening in New York, before real time data starts streaming, and then immediately catches up to the actual real time. I tried every suggestion from "Help/Frequently Asked Questions" Help topic 4: Prices / Data Falling Behind. I have been using the "Use Low Bandwidth For DTC Real-Time Data", both before and after September 1st. I am using the YM 5-second chart, ES 5-second chart, and RTY 1-second chart. The real time data comes through perfectly with no delay, each and every second right up to the 6:30 a.m. (Los Angeles Time) market open, as well as right after this twenty second delay I am experiencing. Do you have any suggestions on how to eliminate this delay at 6:30 a.m., and why it began September 1st? Thank you.