Support Board

Date/Time: Tue, 28 May 2024 04:31:36 +0000

Post From: Missing Data for Last Night and Today, August 25th

[2020-08-25 23:58:03] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We do not see any missing data for that symbol on the server. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog If you receive no historical data at all, then refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-26 00:04:38