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Date/Time: Sat, 18 May 2024 21:38:02 +0000



Post From: Waiting to Download Historical Data Crashes

[2020-08-14 22:55:47]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance

And also there can be no doubt, that by going through the items in help topic 30, you will be able to improve performance. Clearly there is some kind of performance issue. We are not going to know specifically where that is. You need to go through all of those items.

Would be best to start with a completely new Chartbook and just one chart and gradually build up your configuration from there.

No i can load the historical data. The green info message "complete download" appears.
This is not clear for us but it sounds like you may be missing historical data. If so, refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart (Applies to historical Intraday data)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-08-14 22:59:08