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Date/Time: Sat, 18 May 2024 21:05:39 +0000



Post From: Waiting to Download Historical Data Crashes

[2020-08-14 14:55:28]
User897697 - Posts: 11
Hello,
as nothing so far worked, i started to rebuild the certain chartbook that crashes.
Therefore i opened up another chartbook (Instrument EuroStoxx) that is working fine. I copied all chartbooks into a new one.
I changed the Instrument to the one that i had in the chartbook that is not working anymore (BundFuture) (topic of this problem)
No i can load the historical data. The green info message "complete download" appears.
I can also load the intraday data. All the Bars then appear on the different screen. But...
Now the problem as before appearing again: if i click on the screens, sierra crashes and windows says "no response from sierra chart"
I am looking forward for your advanced help.
By the way..
I reduced the intraday chart to download to 180 days and i deleted all old, not needed studies. Additionally i deleted
charts within the chartbook i do not need anymore. The Problem continues. I have not changed anything til this problem occured.
It just wont work with this certain market anymore. (FGBL)
Date Time Of Last Edit: 2020-08-14 15:03:47