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Date/Time: Fri, 01 Nov 2024 00:15:54 +0000



Post From: Account Balance Doesn't Match

[2020-08-13 17:43:59]
Sierra Chart Engineering - Posts: 104368
Yes we use REST to get the credit utilization data. We highly doubt the request is failing. If it were failing the values would show as zero and no one would see any nonzero account balance related values.

At this point we should just remove TT account balance data. And just say the service does not offer it. We just have to decline further help in this regard.

This is going to be an endless problem.

The simple fact is the service does not offer reliable account balance data. Just consider it completely unsupported.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-08-13 17:50:44