Support Board

Date/Time: Thu, 25 Apr 2024 09:00:39 +0000

Post From: Interactive Brokers is Garbage (Technical Support is Now Fully Ended!!)

[2020-08-04 20:30:34] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
More interactive brokers garbage: Losing connection to Interactive Brokers TWS. Simply we are being proven right about them again and again. Why do people put up with this kind of nonsense from Interactive Brokers and come here for solutions, we do not know. This really has reached an extreme level of absurdity. And we provide the customer a proper solution by using the Sierra Chart Exchange Data Feed but they do not want to use it. Effective November 1, 2020 all users will be required to use Sierra Chart Service Package 5 with Interactive Brokers and we will no longer be providing Sierra Chart provided historical data directly integrated when using Interactive Brokers. You will need to use one of the Sierra Chart provided data feeds instead for historical and real-time market data which do work with Interactive Brokers: Real-Time Exchange Data Feeds Available From Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-05 18:48:02