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Date/Time: Sun, 12 May 2024 21:06:42 +0000



Post From: monthly subscription

[2020-07-30 19:16:52]
Sierra Chart Engineering - Posts: 104368
With the way that Service Package billing is done, it is not possible to overpay. All of this was managed correctly. You are on the Advanced Service Package and did not pay twice.

You have 24 USD available on your Services Balance and you can see all of the transactions here:
https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-30 19:17:46