Support Board

Date/Time: Tue, 16 Sep 2025 17:55:51 +0000

Post From: No real-time data link

[2020-07-30 16:17:37] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 41844
You have signed up for the CME Group with Market Depth. If you are not getting Real-Time data for the symbols from those exchanges, then please follow these instructions to post your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing