Login Page - Create Account

Support Board


Date/Time: Mon, 13 May 2024 08:28:42 +0000



Post From: Sierra loading 500 charts in background, not letting data come through

[2020-07-29 18:49:59]
Sierra Chart Engineering - Posts: 104368
The first thing you need to do is to look at the Status Bar in your Control Bar (the one that normally green and has a bunch of numbers and letters in it). Look for the letters ST, the number after that is the number of Symbols Tracked by Sierra Chart. If that is 500, then you do indeed have 500 symbols being tracked for some reason. If it states 6, then there is something else going on.

If it really does show 500, then refer to the information here for how to figure out and remove those extra symbols being tracked:
Chart Data and Chart Data Files: Reducing Number of Symbols Being Tracked by Sierra Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing