Support Board

Date/Time: Fri, 10 May 2024 15:57:30 +0000

Post From: probleme ordre

[2020-07-29 18:32:08] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
From Google Translate: Hello we have a big problem I have just taken a two-lot trade on the nasdaq twice the orders were sent to ritmic but after about 4 minutes the order disappears while I am winning and it appears negatively vhez ritmic and disappears 100% on sierra I pay for a service and I keep the money at minimum 24 point insurance please do the nessesaire In general a request like this is not within the scope of our support. Additionally: We no longer offer technical support for Rithmic, and we will be discontinuing all support for Rithmic towards the end of this year. Refer to the information here: Regarding Rithmic (Our Final Post on this Subject) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-29 18:32:44