Support Board

Date/Time: Thu, 02 May 2024 13:30:56 +0000

Post From: Sierra Chart keeps logging itself out

[2020-07-24 08:44:22] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Could you please run version 2140 on another computer. We have authorized your account for four systems. Could you also try a different VPS system and/or with a more current operating system version. Could you reset Sierra Chart to a default configuration by deleting/renaming the Sierra3.CFG file. Instructions: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Resetting Sierra Chart to a Default State Only rename that particular file. We have no other reports of this specific problem. We do have some reports, of a stack corruption issue involving the order price and quantity dialog. Although at this point no one is reporting a further problem with this on newer versions but there is still more work we are doing in regards to that issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing