Support Board

Date/Time: Fri, 26 Apr 2024 20:41:33 +0000

Post From: Downloading data not working

[2014-01-26 01:53:39] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You may need to use port 80. But another problem is you are running a version which is using a protocol which we are in the process of discontinuing. That does not appear to be the problem because it is still currently supported. Nevertheless, please update by selecting Help >> Download Current Version. After the update is complete, if you still see messages like this in the Message Log: HD Request # 13 - Error downloading historical Intraday data for US30. The network socket has been closed. Retrying download. then follow the instructions here to use port 80: http://www.sierrachart.com/index.php?l=doc/helpdetails41.html#UsingPort80 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing