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Date/Time: Tue, 07 May 2024 11:52:11 +0000



Post From: chart screens are all black

[2020-07-16 21:52:43]
Sierra Chart Engineering - Posts: 104368
We may need to do a remote assistance session but first go to the chart for this symbol:
DYU20

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.

Provide the Message Log again following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-16 21:53:02