Support Board

Date/Time: Tue, 07 May 2024 05:34:03 +0000

Post From: chart screens are all black

[2020-07-15 20:10:24] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If you change your mind and don't even bother to tell me, I think you are not doing a good service to your customers, and neither to you. You do get a notification message about this when you start Sierra Chart that is running in free mode and features are restricted. No historical data client is currently set to download historical Intraday data for DYU20. \| 2020-07-15 17:04:20.430 This is an unusual condition. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that re-download the data in the chart: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Let us know if the problem is now resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-15 20:11:03