Support Board

Date/Time: Sat, 04 May 2024 00:52:22 +0000

Post From: data file inside sierra chart malfunction

[2020-07-08 19:13:56] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The ".backup" files in the Data folder were created when you upgraded to a more recent version. These were automatically created when saving a Chartbook file in case you needed to go back to an older version. You will find the information on this in the 2nd entry here: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2111 If you are stating that you are missing data due to the new file size, then this is not the case. We have implemented a new chartbook compression, so it is normal for their to be a difference in filesize. You can also delete the backups just simply by selecting the file name in the Open Chartbook window and pressing the Delete button. When you are copying Chartbooks to another computer, make sure Sierra Chart on that other computer, is also up-to-date: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-08 19:17:54