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Direct MessagesDate/Time: Fri, 03 May 2024 08:15:01 +0000
Post From: Denali not updating in real time for some charts
| [2020-07-08 19:01:09] |
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You are only signed up to receive Real-Time data for the CME Group. The symbols that you are stating are not up to date are on the Eurex and ICE Europe exchanges, which are properly delayed, as you are not paying for those exchanges. If you want to receive Real-Time data for those exchanges, then you would need to enable the Sierra Chart Exchange Data Feed in addition to the Denali Exchange Data Feed. Refer to the information here: Sierra Chart Exchange Data Feed Note that if you do have both data feeds active, then you will receive a $12.00 USD credit to your account each month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |