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Date/Time: Sun, 05 May 2024 19:08:08 +0000



Post From: Missing Candles in Chart Export

[2020-07-08 06:49:49]
Sierra Chart Engineering - Posts: 104368

I then searched your support board and found the tickets dealing with this - so I did a 'Edit -> Delete All Data And Download' like suggested in your other tickets.
There is nowhere, that we would have said this, in relation to this issue.

There definitively is not a problem at all. That is impossible.

Are you aware of this issue yet? And do you plan to fix it?
There is nothing wrong.

How do you come to the conclusion there is missing with the export command you are using? We need a 100% precise explanation. You have provided absolutely none. Just give us one simple example. Just simply show us the chart with a particular candlestick which is supposedly not written to the file and then show us the file for that particular Date-Time.

There is not a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2020-07-08 06:51:43