Support Board

Date/Time: Sun, 05 May 2024 11:49:03 +0000

Post From: Missing Candles in Chart Export

[2020-07-07 20:04:49] Link To Thread - Link To Post [Go To First Post]
User647420 - Posts: 2
Hi, I encountered a lot of missing candles in the Export of Sierra-Chart (Edit -> Export Bar Data to Text File). I loaded a 1 Minute Chart of XBT/USD from Bitmex and found nearly 8000 missing 1 Minute Candles in the export (1 Year of Candle-Data). I then tried with an Export of the CL-Future again for 1 year and 1 Minute Candles with around 750 missing 1 Minute Candles. I did the counts and validation also with a software of mine (as I am a software developer) - thus the exact numbers. I then did the export of the XBT/USD from Bitmex with another software and had not a single missing candle in their export. I then searched your support board and found the tickets dealing with this - so I did a 'Edit -> Delete All Data And Download' like suggested in your other tickets. After doing the export again I still had the same effect of missing candles. Are you aware of this issue yet? And do you plan to fix it?


missing-candles-cl.png / V - Attached On 2020-07-07 20:04:26 UTC - Size: 137.45 KB - 199 views