Support Board

Date/Time: Sun, 05 May 2024 18:00:00 +0000

Post From: not getting Real data for CME (ES, NQ, YM)

[2020-07-02 14:41:34] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31379
We have activated the Denali Exchange Data Feed for you along with the CME Group for Non-Professionals at $3.25 USD per month (this was the exchange you had activate previously). Since this is your first month on the Denali Exchange Data Feed, there are no fees you need to pay. Starting next month (August 1, 2020), the cost will be $25.00 USD per month for the data feed and $3.25 USD per month for the exchange fee. Since you have both the Denali Exchange Data Feed and the Sierra Chart Exchange Data Feed, you will also get a $12.00 USD credit to your account to offset the cost of having to use both feeds. If you want to make changes to the exchange(s) that you have active, you can do so on the page in the following link. Just be aware that any other exchanges that are activated will need to be paid for, in full, for the rest of the month in which you activate them, including this month. https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing