Support Board

Date/Time: Fri, 19 Apr 2024 18:44:37 +0000

Post From: Historical Market Depth keep disappearing

[2020-07-01 20:16:08] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 30973
We are still unable to reproduce the issue. The next thing we need to know is whether there is anything specific in the Message Log when this occurs. We are wondering if this is a memory issue. Please attach your Message Log to this thread the next time this occurs. Follow these instructions to attach the log: https://www.sierrachart.com/index.php?page=doc/PostInformation.php#MessageLog Also, check your computer's Task Manager to see if there is a shortage of resources, particularly memory. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing