Support Board

Date/Time: Sun, 05 May 2024 01:37:51 +0000

Post From: still can not load ES options charts

[2020-06-30 10:39:33] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is this: SC Data - All Services \| Restarting real-time data updates for symbol: E1Cm20 C3110.FUT_OPT.CME -> ES1Cm20 C3110.FUT_OPT.CME \| 2020-06-29 20:22:03.585 It looks as though there is a problem with the Symbol Settings in your installation of Sierra Chart. Uncheck this option (Use Custom Symbol Settings Values): Global Symbol Settings: Use Custom Symbol Settings Values (Global Settings >> Symbol Settings) and then reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing