Support Board
Date/Time: Tue, 04 Nov 2025 02:14:12 +0000
Post From: still can not load ES options charts
| [2020-06-30 10:39:33] |
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The problem is this: SC Data - All Services | Restarting real-time data updates for symbol: E1Cm20 C3110.FUT_OPT.CME -> ES1Cm20 C3110.FUT_OPT.CME | 2020-06-29 20:22:03.585
It looks as though there is a problem with the Symbol Settings in your installation of Sierra Chart. Uncheck this option (Use Custom Symbol Settings Values): Global Symbol Settings: Use Custom Symbol Settings Values (Global Settings >> Symbol Settings) and then reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |