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Date/Time: Sun, 05 May 2024 18:08:18 +0000



Post From: just paid to activate account ( was a trial account )_can not activate Denali live data

[2020-06-29 19:48:30]
User964675 - Posts: 7
Dear Madam/ Dear Sir ,

Thank you for your responses.

I am a little confused since the previous message was about a refund ticket ( THANK YOU / see post 87111 )

And I would agree with you that's $110 a month + Sierra fees + Sierra subscription is a bit pricey when you can have the same data for roughly $20 /month ...so I looked around

perhaps I read comprehend the following wrong but I've found out on somewhere on Sierra that live data for CBOT /DOW and Nasdaq are roughly $10 each/ month + fees to Sierra as well ...however I’ve found about this alternative too late during the month of June and I would have had to pay the full subscription for barely 10 days remaining until end of month …
I have started the registration process with AMP via a broker but this clearing firm asks for 2 phones numbers and fixed address ...I was sharing a flat before coronavirus so we all had a mobile phone and no landline .After pandemic and before lockdown left the city to be "lockdown" in the countryside at a guest home etc..all of this "personal" to explain that current situation does not fit their requirements..so I asked to an introducing broker and they seem ok and suggested another clearing firm etc...I 'd be quite happy to go with this broker although they don't do stocks trading ..and offered a trial with live data for me to try Sierra ... it's with Rhythmic which apparently you no longer support ... problem is I don't know how I can save zip file into Sierra ..whenever I download the files and open them I don't know how to "migrate" those files into Sierra folder ...

I haven't used Sierra this month as I have to rely on "old basic charting tool" and can't run both on laptop .I log in to set up things after I watch videos on youtube ...I am still looking for market internals like NYSE ticks bars and ADDline( mine is just straight up ) ...

Thank you for offering a refund . Would you be willing to "cancel" June instead and "freeze" so I can hopefully start after I find a solution ( going to try Rythmic first providing I manage to get those zip files into Sierra )

thank you for your time and consideration

PS: Would a Trade Station account be ok for live data please ? .. ( even though it does not belong to your preferred list of brokers.