Support Board

Date/Time: Sat, 04 May 2024 23:07:24 +0000

Post From: Server side bracket orders problems

[2020-06-27 08:03:36] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
No this is definitely not true: I literally have to keep SC and my computer running the whole day if I want to keep a runner... Here is the the technical explanation for what you are seeing: Attached Orders: Reconnected to Different Server (Child Orders Disappear) I have tried to reconnect to the same primary server (server 2 in my case) but the same issue just happened again. You need to be aware of what server the Bracket order was originally submitted to. It may not have been the Primary server. You can quickly switch among the servers through the web-based trading panel and find which one it is working on: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#WebBasedTradingPanel This architecture will not change until we offer our own direct CME order routing which is probably not going to be available until the first quarter of next year. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-27 08:03:52