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Date/Time: Mon, 06 May 2024 22:13:31 +0000



Post From: Problem with the plateforme sierra chart, board and data co.

[2020-06-26 20:58:07]
Sierra Chart Engineering - Posts: 104368
I can't find my old chartbook even by following your instruction.
Do you know why this is the case? It does not make sense to us. Why are the backup Chartbook files missing? This is your computer system. We do not know the reason for the problem. Once again here is the relevant documentation:
Chartbooks (Workspaces): Accessing a Backup Chartbook File

Yesterday your platform crash I loss every thing I have to do it all once again.....
You really ran into a problem with your system or with custom studies. We gave you the relevant documentation on this above. If you are saying you do not even have your backup Chartbooks, then clearly you have some kind of system issue or you are not looking in the right folder according to the documentation.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-26 20:59:32