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Date/Time: Mon, 06 May 2024 13:48:11 +0000



Post From: Problem with the plateforme sierra chart, board and data co.

[2020-06-26 09:13:39]
Sierra Chart Engineering - Posts: 104368
There are backup Chartbook files available. To access a backup Chartbook file, refer to:
Chartbooks (Workspaces): Accessing a Backup Chartbook File

For any stability issues, refer to:
Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface

For CQG market data authorization issues, refer to:
CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing