Support Board

Date/Time: Thu, 02 May 2024 16:01:08 +0000

Post From: OMG SO not happy program freezing

[2020-06-25 19:00:01] Link To Thread - Link To Post [Go To First Post]
User849502 - Posts: 299
I will try the escape key. Again it only happens when I am trying to quickly enter orders on the DOM and I go over the 2 lot limit. You get the large white rectangular box which pops up saying 'over limit blah blah'. Normally when this happens I must first click and close the large white box(which I find incredibly irritating as it means I cannot do anything with order entry until I first close the pop-up box) then I can go and cancel an order so that I can enter a new order at the price I am chasing. What happened yesterday and today is when that large pop warning box opened the entire SC froze. I kept thinking it would unfreeze in a few seconds. NO frozen, dead, nowhere was it responding to the mouse. You cannot even go to the X in the corner and close the program. DEAD...As you know from our history I am stupid re tech and all I could think of as nothing, not a single part of the SC windows was responsive was to restart the computer to force the program to close. Also, the screen did NOT grey out, they continue to look normal but are dead. I will try the ESC if it happens again and take a photo with my phone so you can see what it looks like.