Support Board

Date/Time: Thu, 25 Apr 2024 07:07:28 +0000

Post From: No Sierra Intraday and Historical Chart for the YM AND Rollover functionality

[2014-01-22 19:11:16] Link To Thread - Link To Post [Go To First Post]
Marco Gundel1 - Posts: 18
Hi Support Team, I hope you can help. I have just activated my SC Intraday and Historical Account with you. I am trading through Open E cry and when going to Find > Symbol I cannot select the contract. When manually entering it as "YMH4" I do get a chart though. This is not the case for the ES though for which I have a selection criteria. So far so good...as my new SC data feed is now activated I tried to get the data feed from you instead of from open e cry but the indicator that highlights that I use now your data [M] does not come up for the YM where as it does on the ES. I believe the YM is traded on the Cbot which should be part of the CME group or am I wrong? Is there something I am not doing correctly? My broker told me that I can trade the YM by entering for instance the symbol "YMH4". Furthermore when I try to do a rollover with your new functionality it will let me select the ES in the field Global Settings > Symbol settings so that I can specify the rollover rules. As I cannot select the YM in that field I cant do a rollover for the YM. Can you help please? Or is this a broker/open e-cry issue?