Support Board

Date/Time: Wed, 08 May 2024 16:46:36 +0000

Post From: Trade Service Account Balance

[2013-04-18 19:58:05] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In the Trader Workstation API, they have an Account Value message which is called with various data. When we receive "CashBalance", Sierra Chart uses that to display the Account Balance. If this is not being received on your particular account, we are not really sure what to do about this. You would really need to ask IB technical support. Have you specified your IB account number in the Orders and Positions Account boxes in Global Settings >>Data/Trade Service Settings. Check this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-18 20:00:17