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Date/Time: Thu, 02 May 2024 11:10:38 +0000



Post From: SierraChart update to 2120 crash at start (PlayOnlinux)

[2020-06-16 14:04:04]
User687917 - Posts: 70
Hi,

yesterday i update Sierra Chart to the latest stable version 2120, and when it started it hangs with an error

I'm running Manjaro 20 (x86_64 Linux 5.6.16-1-MANJARO) with PlayOnLinux and wine.

For latest stable version 2120 it gives me this issue:
Unhandled exception: page fault on read access to 0x00000000 in 64-bit code (0x00007fbeeb6c3e40).
Register dump:
rip:00007fbeeb6c3e40 rsp:00000000023ccaa0 rbp:0000000000000000 eflags:00010206 ( R- -- I - -P- )
rax:0000000000000000 rbx:00007fbeeb7b0620 rcx:00000000fffffc00 rdx:0000000000000011
rsi:0000000000000000 rdi:000000007c926a00 r8:0000000000000000 r9:00007fbed400ef60 r10:0000000000000899
r11:00007fbeeb71ebba r12:000000007c926a20 r13:0000000000000000 r14:00007fbed4001f30 r15:00007fbed400ef60
Stack dump:
0x00000000023ccaa0: 00007fbeee7d2700 00007fbeeb7ad7a0
0x00000000023ccab0: 000000007c926a00 0000000000000000
0x00000000023ccac0: 000000007c926a00 00007fbeeb7b0620
0x00000000023ccad0: 000000007c939ab0 000000007c926a00
0x00000000023ccae0: 000000000000007f 00007fbed4001f30
0x00000000023ccaf0: 00007fbed400ef60 00007fbeeb6cdeee
0x00000000023ccb00: 00007fbed409f88a 00000000023ccd40
0x00000000023ccb10: 00000000023ccd40 00007fbeeb6cdf1f
0x00000000023ccb20: 00007fbed409f88a 00007fbeeb6c7366
0x00000000023ccb30: 00000000023ccbe8 00007fbeeb6dae90
0x00000000023ccb40: 00000000023ccf63 9dd63b77a4be1a00
0x00000000023ccb50: 0000000000002d90 00007fbed409f88a
Backtrace:
=>0 0x00007fbeeb6c3e40 (0x0000000000000000)
0x00007fbeeb6c3e40: movq  (%rbp),%rbx
Modules:
Module  Address          Debug info  Name (43 modules)
PE   7a850000- 7a854000  Deferred opengl32
PE   7b010000- 7b017000  Deferred kernelbase
PE   7b420000- 7b5db000  Deferred kernel32
PE   7bc20000- 7bc24000  Deferred ntdll
PE   140000000- 1414c4000  Deferred sierrachart_64
PE   7fbeeaa10000- 7fbeeaa13000  Deferred api-ms-win-core-sysinfo-l1-2-1
PE   7fbeeaa20000- 7fbeeaa23000  Deferred api-ms-win-appmodel-runtime-l1-1-2
PE   7fbeeaa30000- 7fbeeaa33000  Deferred api-ms-win-core-localization-obsolete-l1-2-0
PE   7fbeeaa50000- 7fbeeaa53000  Deferred api-ms-win-core-datetime-l1-1-1
PE   7fbeeaa60000- 7fbeeaa63000  Deferred api-ms-win-core-string-l1-1-0
PE   7fbeeab00000- 7fbeeab03000  Deferred api-ms-win-core-localization-l1-2-1
PE   7fbeeb7e0000- 7fbeeb7e3000  Deferred api-ms-win-core-fibers-l1-1-1
PE   7fbeeb7f0000- 7fbeeb7f3000  Deferred api-ms-win-core-synch-l1-2-0
PE   7fbeeb810000- 7fbeeb814000  Deferred winex11
PE   7fbeebf10000- 7fbeebf54000  Deferred crypt32
PE   7fbeec010000- 7fbeec027000  Deferred oleacc
PE   7fbeec060000- 7fbeec064000  Deferred bcrypt
PE   7fbeec090000- 7fbeec094000  Deferred gdiplus
PE   7fbeec130000- 7fbeec134000  Deferred iphlpapi
PE   7fbeec160000- 7fbeec164000  Deferred wsock32
PE   7fbeec1a0000- 7fbeec1a8000  Deferred oleaut32
PE   7fbeec2d0000- 7fbeec2d4000  Deferred uxtheme
PE   7fbeec310000- 7fbeec31b000  Deferred winspool
PE   7fbeec360000- 7fbeec363000  Deferred shcore
PE   7fbeec390000- 7fbeec398000  Deferred shlwapi
PE   7fbeec400000- 7fbeeccd6000  Deferred shell32
PE   7fbeece20000- 7fbeececc000  Deferred comdlg32
PE   7fbeecf30000- 7fbeecf39000  Deferred msacm32
PE   7fbeecf70000- 7fbeecf98000  Deferred ole32
PE   7fbeed0c0000- 7fbeed13d000  Deferred winmm
PE   7fbeed190000- 7fbeed194000  Deferred ws2_32
PE   7fbeed1d0000- 7fbeed1d4000  Deferred imm32
PE   7fbeed1f0000- 7fbeed1f3000  Deferred usp10
PE   7fbeed250000- 7fbeed254000  Deferred rpcrt4
PE   7fbeed2e0000- 7fbeed2ef000  Deferred setupapi
PE   7fbeed370000- 7fbeed458000  Deferred user32
PE   7fbeed5e0000- 7fbeed633000  Deferred comctl32
PE   7fbeed750000- 7fbeed754000  Deferred ucrtbase
PE   7fbeed860000- 7fbeed863000  Deferred sechost
PE   7fbeed8a0000- 7fbeed8a4000  Deferred advapi32
PE   7fbeeda20000- 7fbeeda27000  Deferred gdi32
PE   7fbeee5d0000- 7fbeee5d3000  Deferred msimg32
PE   7fbeee5e0000- 7fbeee5e4000  Deferred version
Threads:
process tid prio (all id:s are in hex)
00000038 services.exe
  00000098 0
  0000006c 0
  0000004c 0
  00000040 0
  0000003c 0
00000044 plugplay.exe
  0000007c 0
  00000060 0
  0000005c 0
  00000058 0
  00000048 0
00000064 winedevice.exe
  0000008c 0
  00000088 0
  00000078 0
  00000074 0
  00000070 0
  00000068 0
00000090 winedevice.exe
  000000a4 0
  000000a0 0
  0000009c 0
  00000094 0
000000a8 (D) C:\SierraChart\SierraChart_64.exe
  000000f0 0
  000000e4 0 <==
  000000e0 0
  000000dc 0
  000000d8 0
  000000d4 1
  000000d0 0
  000000cc 0
  000000c8 0
  000000c4 0
  000000ac 0
000000b0 explorer.exe
  000000c0 0
  000000bc 0
  000000b8 0
  000000b4 0
System information:
Wine build: wine-5.9
Platform: x86_64
Version: Windows 10
Host system: Linux
Host version: 5.6.16-1-MANJARO

then i tried to install previous version 2092 and it worked as well, but it couldn't open chartbooks because they are not compatible to this version, if i upgrade it to 2120, then crashes again.
I try to download prerelease 2122 without success

Here is the issue with 2122
Unhandled exception: assertion failed in 64-bit code (0x00007f3c259ec355).
Register dump:
rip:00007f3c259ec355 rsp:00000000021dc790 rbp:00000000021dcae0 eflags:00000246 ( - -- I Z- -P- )
rax:0000000000000000 rbx:00000000021e3700 rcx:00007f3c259ec355 rdx:0000000000000000
rsi:00000000021dc790 rdi:0000000000000002 r8:0000000000000000 r9:00000000021dc790 r10:0000000000000008
r11:0000000000000246 r12:00000000021dca00 r13:0000000000001000 r14:0000000000000010 r15:00007f3c22b6a000
Stack dump:
0x00000000021dc790: 0000000000000000 0000000000000000
0x00000000021dc7a0: 0000000000000000 0000000000000000
0x00000000021dc7b0: 0000000000000000 0000000000000000
0x00000000021dc7c0: 0000000000000000 0000000000000000
0x00000000021dc7d0: 0000000000000000 0000000000000000
0x00000000021dc7e0: 0000000000000000 0000000000000000
0x00000000021dc7f0: 0000000000000000 0000000000000000
0x00000000021dc800: 0000000000000000 0000000000000000
0x00000000021dc810: fffffffe7fffffff ffffffffffffffff
0x00000000021dc820: ffffffffffffffff ffffffffffffffff
0x00000000021dc830: ffffffffffffffff ffffffffffffffff
0x00000000021dc840: ffffffffffffffff ffffffffffffffff
Backtrace:
=>0 0x00007f3c259ec355 (0x00000000021dcae0)
0x00007f3c259ec355: movq  0x0000000000000108(%rsp),%rax
Modules:
Module  Address          Debug info  Name (43 modules)
PE   7a850000- 7a854000  Deferred opengl32
PE   7b010000- 7b017000  Deferred kernelbase
PE   7b420000- 7b5db000  Deferred kernel32
PE   7bc20000- 7bc24000  Deferred ntdll
PE   140000000- 141495000  Deferred sierrachart_64
PE   7f3c21db0000- 7f3c21db3000  Deferred api-ms-win-core-sysinfo-l1-2-1
PE   7f3c21dc0000- 7f3c21dc3000  Deferred api-ms-win-appmodel-runtime-l1-1-2
PE   7f3c21dd0000- 7f3c21dd3000  Deferred api-ms-win-core-localization-obsolete-l1-2-0
PE   7f3c21df0000- 7f3c21df3000  Deferred api-ms-win-core-datetime-l1-1-1
PE   7f3c21e00000- 7f3c21e03000  Deferred api-ms-win-core-string-l1-1-0
PE   7f3c21ea0000- 7f3c21ea3000  Deferred api-ms-win-core-localization-l1-2-1
PE   7f3c22b80000- 7f3c22b83000  Deferred api-ms-win-core-fibers-l1-1-1
PE   7f3c22b90000- 7f3c22b93000  Deferred api-ms-win-core-synch-l1-2-0
PE   7f3c22bb0000- 7f3c22bb4000  Deferred winex11
PE   7f3c232b0000- 7f3c232f4000  Deferred crypt32
PE   7f3c233b0000- 7f3c233c7000  Deferred oleacc
PE   7f3c23400000- 7f3c23404000  Deferred bcrypt
PE   7f3c23430000- 7f3c23434000  Deferred gdiplus
PE   7f3c234d0000- 7f3c234d4000  Deferred iphlpapi
PE   7f3c23500000- 7f3c23504000  Deferred wsock32
PE   7f3c23540000- 7f3c23548000  Deferred oleaut32
PE   7f3c23670000- 7f3c23674000  Deferred uxtheme
PE   7f3c236b0000- 7f3c236bb000  Deferred winspool
PE   7f3c23700000- 7f3c23703000  Deferred shcore
PE   7f3c23730000- 7f3c23738000  Deferred shlwapi
PE   7f3c237a0000- 7f3c24076000  Deferred shell32
PE   7f3c241c0000- 7f3c2426c000  Deferred comdlg32
PE   7f3c242c0000- 7f3c242c9000  Deferred msacm32
PE   7f3c24310000- 7f3c24338000  Deferred ole32
PE   7f3c24460000- 7f3c244dd000  Deferred winmm
PE   7f3c24530000- 7f3c24534000  Deferred ws2_32
PE   7f3c24570000- 7f3c24574000  Deferred imm32
PE   7f3c24590000- 7f3c24593000  Deferred usp10
PE   7f3c245e0000- 7f3c245e4000  Deferred rpcrt4
PE   7f3c24670000- 7f3c2467f000  Deferred setupapi
PE   7f3c24710000- 7f3c247f8000  Deferred user32
PE   7f3c24980000- 7f3c249d3000  Deferred comctl32
PE   7f3c24af0000- 7f3c24af4000  Deferred ucrtbase
PE   7f3c24c00000- 7f3c24c03000  Deferred sechost
PE   7f3c24c40000- 7f3c24c44000  Deferred advapi32
PE   7f3c24dc0000- 7f3c24dc7000  Deferred gdi32
PE   7f3c25970000- 7f3c25973000  Deferred msimg32
PE   7f3c25980000- 7f3c25984000  Deferred version
Threads:
process tid prio (all id:s are in hex)
00000038 services.exe
  00000098 0
  0000006c 0
  0000004c 0
  00000040 0
  0000003c 0
00000044 plugplay.exe
  0000007c 0
  00000060 0
  0000005c 0
  00000058 0
  00000048 0
00000064 winedevice.exe
  0000008c 0
  00000088 0
  00000078 0
  00000074 0
  00000070 0
  00000068 0
00000090 winedevice.exe
  000000a4 0
  000000a0 0
  0000009c 0
  00000094 0
000000a8 (D) C:\SierraChart\SierraChart_64.exe
  000000f4 0
  000000f0 0
  000000e4 0
  000000e0 0
  000000dc 0 <==
  000000d8 0
  000000d4 1
  000000d0 0
  000000cc 0
  000000c8 0
  000000c4 0
  000000ac 0
000000b0 explorer.exe
  000000c0 0
  000000bc 0
  000000b8 0
  000000b4 0
System information:
Wine build: wine-5.9
Platform: x86_64
Version: Windows 10
Host system: Linux
Host version: 5.6.16-1-MANJARO