Support Board
Date/Time: Sun, 19 May 2024 16:26:13 +0000
Post From: ERROR: Max downloads per month exceeded
[2020-06-11 14:40:50] |
darksaber - Posts: 8 |
Hello, I observe strange behavior with download request counting. Problem: In the night outside the trading hours, several hundreds *.dly files were downloaded. I expect, that when I switch a chart symbol to one of the downloaded symbols with disconnected data feed, *.dly file timestamp won't change for that symbol, but it changes and the file is updated with today's prices. At the same time, at www.sierrachart.com -> "Activate Services" the number of used up download request goes up. I though, this should only happen when Data Feed is connected. Sierra Chart configuration: 1) Real time data feed has not been activated this month 2) Disconnected from the Data Feed (File->Disconnect) (Message Log: SC Data - All Services | Disconnected. | 2020-06-11 14:26:18.151) 3) Global Settings->Date/Trade Service Settings Deactivated: Allow Support for Sierra Chart Data Feeds What else should be deactivated to stop Sierra Chart from downloading/updating *.dly files? |