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Date/Time: Mon, 29 Apr 2024 19:28:58 +0000



Post From: Telephone Support

[2020-06-08 20:37:57]
Sierra Chart Engineering - Posts: 104368
We already called you. The message at post #5 was dated May 27 and you have been called.

Sorry, we cannot provide to help you are looking for. Our recommendation is just to use Sierra Chart only for charting with our own data feeds and do not use Sierra Chart with Interactive Brokers under any circumstances. We have terminated all support for Interactive Brokers. They are history and cannot be trusted and they have garbage systems.

You are looking for help we will not provide under any circumstances. Interactive Brokers is complete total utter garbage. Understand that! We will have nothing to do with them at all any longer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-08 20:52:28