Support Board

Date/Time: Sat, 18 May 2024 16:54:12 +0000

Post From: transact

[2020-06-08 18:29:44] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have no one else currently reporting an issue with connecting to Transact. Only to Rithmic. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Select File >> Connect to Data Feed. After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-08 18:29:58