Login Page - Create Account

Support Board


Date/Time: Wed, 15 May 2024 00:17:42 +0000



Post From: back months historical data not downloading. missing rithmic symbol -CME suffix

[2020-06-05 23:12:51]
Sierra_Chart Engineering - Posts: 14353
This problem is now resolved. The cause is not what you thought.

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing