Support Board
Date/Time: Wed, 05 Nov 2025 22:06:45 +0000
Post From: live data
| [2020-06-03 13:53:10] |
| John - SC Support - Posts: 42799 |
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For some reason your connection to Interactive Brokers did not update for this new month. Please reconnect to IB to verify your trading account and then back to SC - All Services. This should resolve your issue. If you do still have a problem afterwards, please let us know. Just for completeness, the instructions for making this connection can be found here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |