Support Board
Date/Time: Wed, 02 Jul 2025 14:12:07 +0000
Post From: Denali data feed only via CQG routing
| [2020-06-02 04:54:57] |
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There is a problem with the Symbol Settings. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings You also need to disable this option: Global Symbol Settings: Use Custom Symbol Settings Values (Global Settings >> Symbol Settings) Make sure that option is disabled. You might have changed the symbol settings which is causing a problem. And then reconnect to the data feed after: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |