Support Board

Date/Time: Thu, 25 Apr 2024 14:26:00 +0000

Post From: delayed chart data

[2020-06-01 18:41:54] Link To Thread - Link To Post [Go To First Post]
User404467 - Posts: 3
Hello, I have made my SC data payment with the delay for a several minutes (I use Denali Data Feed service). After a message, that my data feed service was cancelled, I have noticed, that the cursor's timestamp at the last candle of the chart, is delayed for 10 minutes (for the all time frames). So the chart doesn't show the last 10 minutes of its data. I have used the "Delete all data and download" and "Symbol Settings >> Update From Server" functions, but nothing changed. I have restarted SC and have updated to the last version - nothing. The "Time Zone" is configured correctly and computer's clock is synchronized. My "Sessions Times" are Day: from 08:00:00 to 23:59:59 and Evening: from 00:00:00 to 07:59:59 . Could you please help me?