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Date/Time: Sat, 05 Jul 2025 09:14:37 +0000



Post From: Refund Service Credit

[2020-06-01 16:41:30]
Sierra Chart Engineering - Posts: 104368
Please make this request in an Account Support Ticket. You can access the Account Support Tickets by selecting the following link and then logging in with your Sierra Chart Account Name and Password:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets

We are under an unusually heavy load due to Rithmic problems, so there will be a delay for us to get to this. Allow an extra day.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-01 16:41:59