Support Board
Date/Time: Sun, 06 Jul 2025 05:54:23 +0000
Post From: Support Response Delays
| [2020-06-01 15:27:20] |
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We are under a very heavy load in particular due to Rithmic issues, which have been an ongoing thing for 10 years for us, so our responses are getting delayed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |