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Date/Time: Fri, 29 Mar 2024 14:08:28 +0000



Post From: Support Response Delays

[2020-06-01 15:27:20]
Sierra Chart Engineering - Posts: 104368
We are under a very heavy load in particular due to Rithmic issues, which have been an ongoing thing for 10 years for us, so our responses are getting delayed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing