Support Board
Date/Time: Sat, 05 Jul 2025 11:59:39 +0000
Post From: trading issue happening on this week
| [2020-05-28 01:29:55] |
| user - Posts: 78 |
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I used SC automatic system to trade ES as usual, I found the orders cannot exit properly!!! It happened yesterday (27May) and also 22May. 22May is the first time I encountered this problem. (I have traded for a year never have this problem) I checked almost everything and cannot find what is the root cause, actually there is not even a alert message (no email) at the time when it should be. Then very unluckily, it happened last night again. This time I grabbed as most log as I can, see if your guys can find out which part is the cause! I found this error message on Trade Service Log. "Trade Order Error - Order timed-out waiting for response from service/exchange server" And this message on Trade Activity Log. " IB historical fills data (restored)" I doubted the order cannot exit is because IB cannot communicate with SC properly. IB cannot send a received order message back to SC to tell orders have filled. But in reality, the orders are opened. Also I can't find any unusual things on the IB trading station. What can I do to avoid this happen again? |
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